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Can I Change the Shipping Address of a current order?

  • Can I change the shipping address?

    ·     YES, you can change the shipping address on most orders, but ONLY if these two things are true:

                    1.    If the shipping process has not already started

                    2.    If you placed the order under your Personalization Mall account.

                              * If you checked out as “a guest”, online address changes are NOT possible.

     

    TO CHANGE THE SHIPPING ADDRESS:

         - Click on My Account on our home page and sign in to your account.

         - Select Change Shipping Address of Unshipped Orders 

         IF IT IS POSSIBLE TO UPDATE THE ADDRESS, you will be given the option.

              - Enter the updated shipping information.

              - Please ensure you click the update shipping address button once finished.

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